Mid-booking linen change
For rentals of longer than one week where a linen change and/or cleaning is requested, we will visit the property to remove and replace dirty linen and towels and to clean.

Vacant property refresh
Property cleaning is conducted on departure of guests. Where a property is left vacant for a period of time, we will if instructed visit the property prior to an arrival to check that everything is in order, and to dust and polish where necessary.

General Property Maintenance
For customers subscribing to our Changeover package we will respond to calls from staying guests if appropriate, and will normally address minor issues without prior consultation with the property owner. Minor issues include:

• Repairing/ replacing loose fittings

• General servicing / repairing

• Repairing/ replacing broken appliances